FAQ | Ace Vinyl Products

CLEANING

Professional Tent Cleaning services are now available at Ace Vinyl Products using our brand new CCC Washing Machine, ideal for tent tops & tent sidewalls.

Ace Vinyl's extensive maintenance check includes:

· Full inspection of your Tent Tops or Sidewalls
· Thorough cleaning and washing to remove dirt, mold or mildew

· And drying of all items

For a custom quote for all your tent cleaning needs

call or email us today and a representative will be happy to assist you.

F R E Q U E N T L Y A S K E D Q U E S T I O N S

Information About Our Vinyl Products & Policies:

Are Ace Vinyl Products and Ace Canvas & Tent fully insured?

Absolutely! Ace Vinyl Products and A.C.T. are fully insured and carry full general liability insurance, workers compensation etc.

What is Ace Vinyl Products and Ace Canvas & Tent’s cancellation policy?

Regrettably, due to the custom nature of the products manufactured by Ace Vinyl Products there is no cancellation policy once the contract has been signed.

How much deposit is needed?

A 50% deposit is required on all orders. We accept Cash, American Express, Visa, MasterCard & Checks.

Is there a delivery charge?

Under certain circumstances, there will be a delivery charge based on distance from Ace Vinyl Products office in Ronkonkoma, New York.

What warranty is offered?

Ace Vinyl Products, LLC offers a one year warranty against workmanship only.